Qualification Scripts

Voicemail Script

Hi, this is [SETTER NAME] with Total Hail Solutions.

I'm calling because you showed interest in getting more information about our offer to repair your hail-damaged car at zero cost to you.

What we do is completely repair and restore your vehicle to pristine condition for free with our specialized paintless dent removal technique.

We also offer a ceramic coating — all free of charge and available to people with total coverage car insurance. We even give you 10% off Paint Protection Film so you get a glossy, lasting finish.

I will follow up with you again tomorrow or you can give us a call back at (817) 866-6612.

Have a wonderful day.

Opening Statement

Hi, this is [SETTER NAME] with Total Hail Solutions calling on a recorded line. Is this [INSERT LEAD NAME]?

-- Wait for confirmation --

Hi [LEAD NAME], completely repair your hail-damaged car at zero cost to you in a few days, without dealing with complex insurance claim processes and without losing the beauty or value of your car.

Are you ready to get your car hail damage fixed for free in about three days with no insurance headaches and no loss of your car's market value?

-- Answer Questions, then move to Qualification --

Qualification & Scheduling

*Qualify using the Qualifying Questions below:

Unable to find form

*when scheduling appointment:

Thank you for taking the time to answer our questions.

What I would like to do is schedule a time for you to meet with one of our reps who can answer all your questions and see if there is a good fit.

I am looking at the calendar, and we have a few openings on [SUGGEST TWO DAYS], would either of those work for you?

-- Get response and select the appropriate day; Book for the soonest available time if possible --

Great, we can put you down for [DAY]. Now would you prefer a morning or afternoon appointment?

-- Discuss available times and select the appropriate time --

Excellent. To confirm, we have you scheduled for [INSERT DAY] at [INSERT TIME]?

-- Once confirmed, move to closing --

Closing Statement

Thank you again [LEAD NAME] for taking the time to answer our questions.

We look forward to speaking with you on [INSERT DAY AND TIME].

Do you have any additional questions for me?

-- Answer then end the call --

Great. Thank you for your time, [LEAD NAME].

Frequently Asked Questions

What is your address?

Hours of operations?